Hammond Property Solutions

Your home, in expert hands.

Full-service short-term rental management in Knysna. We handle everything — bookings, marketing, maintenance and upgrades — so your property earns while you live your life.

Request a Free Assessment Options & Fees

Why Hammond

More than management. Stewardship.

Most agencies list your home and wait. We host it. Our family team lives in Knysna, walks your garden, checks your pool and greets your guests — because a home that is genuinely cared for earns better reviews, better rates and better returns.

50+Years Hospitality Experience

The Four Pillars

Everything, handled.

01 — Revenue

Guest & Reservation Management

The complete guest journey, from first enquiry to fond farewell.

  • Bookings to departures, managed end-to-end
  • Reservation & calendar management
  • Guest screening, communication & support — 7 days a week
  • Check-in, concierge touches & departure coordination
02 — Visibility

Marketing & Distribution

Your home, presented beautifully and seen everywhere it should be.

  • Professional listing creation & photography direction
  • Booking-engine management (NightsBridge)
  • Channel & rate management to keep calendars full
  • Social media & direct-booking marketing
03 — Care

Property Care & Maintenance

Booking-ready, every single day — inside and out.

  • Garden & landscaping maintenance
  • Pool care & servicing
  • Turnover cleaning between every stay
  • Pre-arrival preparation & post-departure cleans
04 — Growth

Project Management

Improvements that lift your home's value and its nightly rate.

  • Renovation & upgrade planning
  • Contractor sourcing & supervision
  • Interior refresh & furnishing coordination
  • Budget management with transparent reporting

How It Works

From first walk-through to first booking.

A simple, transparent onboarding — most homes are live and taking reservations within weeks.

Step One

Meet & assess

We walk your property together, discuss your goals and give you an honest earning assessment — no obligation.

Step Two

Prepare & list

Styling advice, photography, listing copy and booking-engine setup. Any upgrades are project-managed for you.

Step Three

Host & maintain

We take every booking, greet every guest, and keep the garden, pool and home immaculate between stays.

Step Four

Report & grow

Clear statements, honest feedback and proactive suggestions to keep your returns growing season on season.

At a Glance

What's included

  • End-to-end reservation handling
  • 7-day guest communication
  • NightsBridge booking-engine management
  • Dynamic rate & calendar management
  • Professional listing & marketing
  • Turnover, pre-arrival & post-departure cleans
  • Garden & landscaping upkeep
  • Pool maintenance
  • Maintenance inspections & repairs coordination
  • Renovation & upgrade project management
  • Owner statements & reporting
  • Local, family-run accountability

Hosting Options & Fees

Choose how much we handle.

Three ways to work with us — from fully hands-off to marketing only. Every option starts with a free, no-obligation assessment.

Option One · Exclusive

Full-Service Management

15% of rental income

  • End-to-end reservations & 7-day guest care
  • Listing, marketing & rate management
  • Turnover, pre-arrival & post-departure cleans
  • Garden & pool maintenance coordination
  • Monthly owner statements
  • Flexible personal-use calendar

We do the work. You enjoy the returns.

Get Started
Option Two · Seasonal

Peak-Season Hosting

15% of rental income

  • Full December–January marketing push
  • Guest screening & check-ins
  • Cleaning & laundry throughout
  • Local support team on call
  • Off-season stays managed by you

Your property pays for your own holiday.

Enquire
Option Three · Non-Exclusive

Marketing Only

20% of rental income

  • Multi-channel listings & rate management
  • Booking & calendar management
  • Owner calendar access
  • You handle cleaning & hosting
  • No maintenance services

You stay hands-on — we keep your calendar full.

Enquire

Final rates are confirmed after your free property assessment, based on your home's size, season and services required.

Guest-Ready Checklist

What your home needs to host.

Great reviews start with the right foundations. During your assessment we'll walk through this list together — and our project team can close any gaps for you.

  • Reliable Wi-Fi
  • Smart TV
  • Backup power for load-shedding
  • Alarm or estate security
  • Quality linen & towels
  • Fully equipped kitchen
  • Heating & fans
  • Braai or outdoor area
  • Safe key or smart-lock access
  • Short-term rental insurance

Owner FAQs

Questions owners ask us.

Can I still use my own home?
Of course — it's your home. We block out your personal dates in the calendar before anything else. Most owners reserve their favourite weeks and let the home earn for the rest of the year.
How and when do I get paid?
You receive a clear monthly statement showing every booking, occupancy and expense, with rental income paid directly to you each month.
How do you screen guests?
Every enquiry is personally reviewed — we confirm who is staying, the purpose of the trip and group size before accepting a booking, and we hold damage deposits on every stay.
What happens if something breaks?
Our local team inspects after every departure. Minor issues are fixed from the guest's damage deposit; anything larger is documented, quoted and agreed with you before work begins.
How do you decide my nightly rate?
Rates are managed dynamically — we track seasonality, local demand and comparable homes in Knysna, adjusting your pricing so the calendar stays full without underselling peak weeks.
My home needs work before it can host. Can you help?
Yes — that's our fourth pillar. From a furnishing refresh to a full renovation, our project management team plans, quotes and supervises the work end-to-end.

Let's talk about your home.

A conversation and a walk-through — that's all it takes to know what your property could be earning.

Request a Free Assessment Call +27 72 135 2234